Cookie Policy

Introduction

DocuStash ("we," "our," or "us") uses cookies and similar technologies on our website and application. This Cookie Policy explains how we use cookies, what types of cookies we use, and how you can control them.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

What Are Cookies

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies help provide a better and more personalized user experience.

How We Use Cookies

We use cookies for several purposes, including:

• To enable certain functions of the service
• To provide authentication and session management
• To store your preferences
• To enable our chat service functionality

Types of Cookies We Use

We use the following types of cookies on our website:

Essential Cookies

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and account authentication. You cannot disable these cookies in our system.

• Amazon Cognito Authentication Cookies: We use Amazon Cognito for user authentication. These cookies store session information and authentication tokens to keep you logged in during your session and remember your login preferences.

Third-Party Cookies

These cookies are set by external services that we use on our website:

• Tawk.to Cookies: We use Tawk.to to provide live chat support on our website. Tawk.to sets cookies to enable the chat functionality, remember your chat history, and provide a seamless chat experience across page visits. These cookies store a unique visitor ID and session information.

Managing Cookies

Most web browsers allow you to control cookies through their settings. You can usually find these settings in the "Options" or "Preferences" menu of your browser. You can delete existing cookies, allow or block all cookies, and set preferences for certain websites.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Please note that disabling or refusing cookies may impact your experience using our website, as some features may not function properly without cookies.

Changes to Our Cookie Policy

We may update our Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the "Last updated" date.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.