Privacy Policy

Introduction

At DocuStash, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document digitization service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our service.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last updated" date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information, such as your name, email address, and telephone number, that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the Service.

Document Information

Information contained within documents you submit for processing, including any metadata, text, and other data found within these documents.

Usage Information

Information about your interaction with our service, such as how you use our features, your access times, and pages you visited.

Device Information

Device information such as your mobile device ID, model, manufacturer, and information about the location of your device, if you access the Service from a mobile device.

Use of Your Information

Having accurate information about you enables us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to:

• Create and manage your account
• Process your documents according to your specifications
• Provide you with support and respond to your inquiries
• Offer new products, services, mobile applications, and/or recommendations to you
• Monitor and analyze usage and trends to improve your experience with the Service
• Notify you of updates to the Service
• Request feedback and contact you about your use of the Service
• Resolve disputes and troubleshoot problems
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

Business Transfers

If we are involved in a merger, acquisition, financing due diligence, reorganization, bankruptcy, receivership, sale of company assets, or transition of service to another provider, your information may be sold or transferred as part of such a transaction as permitted by law and/or contract.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location and applicable laws, you may have the following rights with respect to your personal data:

• The right to access the personal information we have about you
• The right to request correction of inaccurate personal information
• The right to request deletion of your personal information
• The right to object to processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our Service is not designed for use by individuals under the age of 18. We do not knowingly collect information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.